QRelia guest ordering

Privacy and cookies

Information used for an order

The guest app uses the information you submit to prepare and route an order to the correct venue. This may include your selected location, basket, notes and order status. The venue operating this ordering service is responsible for its customer relationship and order fulfilment.

Essential cookies and browser storage

Essential cookies and browser storage are used to remember the correct venue, preserve the basket, maintain ordering continuity and support security. These functions are required for the guest app to work correctly. The guest app does not use advertising cookies.

How long information remains

Basket and session information is kept only for the operational period configured by the app. Order records may be retained by the venue for service, accounting, dispute handling and legal obligations.

Questions or requests

For an order-specific privacy request, contact the venue directly. For a technical privacy question about QRelia, use the contact details provided on the main QRelia website.